Thinking About the Right Way to Do Something

November 15th, 2010
mbtaplot, tech
Often I'll ask people what they think of a program, and then when they say reasonable things about how they'd like it to work I explain the technical reasons I've not done what they'd like. I'm trying to keep myself from doing this. Instead I should talk to them and figure out what the right way to do it is. Then, once I understand whether this would really improve the interface, I should start thinking about how I would implement it. [1]

I didn't do this very well with julia's most recent suggestion. I had modified my mbta plotting program to show little bubbles over upcoming stops indicating how long until your bus arrives in response to a click on the bus:

When julia pointed out that as time passes the bubbles just stayed there without keeping up to date, I was good and didn't just say "it would have been too hard to do that". That would have been a false explanation, claiming the limit was from the technology instead of from me. I was dumb, though, and let ease of implementation distract me from the most usable solution: I said "ok, then, I'll just make them go away after a minute" instead of "ok, then, I'll make them update automatically". This was me looking for an easy solution instead of the right one. The easy one is to hide inaccurate information; the right one is to make the information accurate. Thinking about how I would want the program to work if I were using it might have helped. Which I guess is another thing for me to work on.


[1] In theory I might decide instead that it would be too much trouble, but for the most part as this is something I'm doing for fun I want to make it be as good as I can. People tend to ask for doable things, at least the people I've asked.

Comment via: substack

Recent posts on blogs I like:

“We should be more ambitious with the software we build”

Since early this year, Michael Malis (of pgrust) has been showing me interesting things he's done and saying [W]e should be more ambitious1 with the software we build There is, understandably, a lot of skepticism about projects like pgrust because there…

via Posts on October 24, 2026

The DBT guide to intense negative emotions

This is a guide for handling intense negative emotions, based on dialectical behavior therapy.

via Thing of Things October 23, 2026

Was the HuggingFace hacking incident scheming?

In July 2026, internal OpenAI agents hacked HuggingFace (HF) in order to figure out how their evaluation grader works. This involved a thousand agents coordinating on an improvised message board to carry out an elaborate sequence of exploits. A later grou…

via Victoria Krakovna October 18, 2026

more     (via openring)