Bad Airplane Queuing |
March 8th, 2013 |
transit |
When waiting to board a plane I would much rather wait in the terminal
than on the jetway. It's nice to have a seat, laptop, internet,
power, and a pleasant temperature. As ticket scanning has gotten
faster, however, this has meant more time on the jetway and less in
the terminal. Here's a simple model of plane boarding:
- Waiting in the terminal (pleasant: 8)
- Waiting in line to have your ticket scanned (unpleasant: 5)
- Waiting in the jetway to board the plane (very unpleasant: 2)
- Waiting in the plane's aisle to get to your seat (unpleasant: 4)
- Waiting in your seat for the plane to leave (pleasant: 7)
If people were let onto the jetway only when the queue on the plane got too short, then you'd minimize waiting in unpleasant stages.
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